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Do you want to make your mark in the financial industry?We have an exciting opportunity for you. Our financial services client is looking for recent graduates who are fluent in Italian and English to join their teams and have a variety of Finance Operations roles available focusing on issues such as Risk, Regulation and Compliance.

As a transfer agency analyst, you will play a vital role in the overall success of our client’s organization. You will assist institutional investors around the globe manage risk, drive performance and profitability and respond to market challenges.

You will be part of the first line of defense for a business, helping to ensure the company remains safe from exposure to criminal activity and compliant with regulating authorities. You will become an expert in conducting client due diligence, also known as Know Your Customer (KYC), monitoring and reporting transactions to regulators.

After completing your training with FDM, you will join the teams of one of our financial services clients, playing an important role in the overall success of the organization. Across the globe, institutional investors will rely on you and your team to help them manage risk, respond to challenges, and drive performance and profitability.

• Handling of complex calls and queries to meet client requirements in a timely and accurate manner
• Quality control of processed transactions and client correspondence
• Assist in the preparation and distribution of management and client reporting
• Develop and maintain a thorough knowledge of Transfer Agency processes and systems
• Exercise due care and diligence and comply with the regulatory regimes in which IFDS operates
• Continuously review processes and practices relating to the role and act as a catalyst for change and improvement
• Quality control and oversight of transactions processed and client correspondence
• Resolve or escalate client issues promptly and support resolution as necessary

• University degree (final score of ‘dobry’ and above) – all degrees are welcome
• Eligibility to work in Poland
• Preferred Italian level C1 or above
• Preferred English level B2 or above
• Demonstrable passion for technology
• Excellent communication skills and ability to build relationships
• Motivation, ambition and drive to succeed
• Strong analytical and decision-making skills
• Interest in working within Krakow
• Commitment to an 18-months contract with FDM upon completion of the training period

• Commercially relevant paid training
• Chance to secure a placement with world-renowned companies – after 18 months of commercial experience, you can decide to continue working for the client, progress to be a senior consultant at FDM or choose a different pathway using the connections and experience you have gained
• Opportunities for career development in Poland as well as internationally
• Individual mentoring and ongoing support throughout your entire FDM journey
• Open door to tech talks, networking and social events

Our culture

With 85+ nationalities working together as a team, we encourage inclusivity and celebrate diversity, in terms of background, culture and skills. Our Women in Tech initiative supports women in the industry, aiming to create a more gender balanced workforce. As a part of the FDM consultant community, your efforts will always be recognised and rewarded, and you will be supported throughout your FDM journey to achieve your career goals.

Diversity and inclusion are at the heart of what we value as an organisation. FDM Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.