Dam pracę Kraków
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Etat Sales Associate

Firma: Karl Lagerfeld Retail miejsce pracy: Kraków

At Karl Lagerfeld, we are guided by the motto: "Embrace the present and invent the future." The modern fashion house KARL LAGERFELD shares the creative vision and design aesthetics of its iconic founder Karl Lagerfeld. We are the only fashion house that bears the name of Karl and we strive to fulfill this responsibility in everything we do, every day, with the greatest joy and passion. Our headquarters in Paris and Amsterdam are the place for highly diverse and committed KARL team members from more than 25 countries. Together, we strive to create stories and product concepts that connect with Karl's world and its iconic attributes.

The distribution of women's clothing, handbags, small leather goods and underwear takes place directly from our headquarters in Amsterdam. Men's clothing, footwear, fragrances, glasses and more are created in cooperation with best-in-class licensed partners. We reach our consumers multi-channel, ensuring the integration of online and offline sales. To increase the engagement of our consumers, we are growing with more than 200 KL stores around the world, our premium wholesale partners and a thriving flagship KARL.COM store that reaches 96 countries. Our online sales now account for more than 30% of our total income, based on full-price sales. We are a dynamic, fast-growing company, whose foundations are based on professionalism and strong values. At KARL LAGERFELD, we work to the highest standards of sustainability and integrity in all areas of our business. In 2019, KARL LAGERFELD joined the Fashion Pact, a global sustainability initiative that aims to take steps in three areas: global warming, biodiversity and ocean conservation, as a founding member.

Sales Associate
Miejsce pracy: Kraków
The Role

 

For our store in Krakov, we are recruiting for a Full-time and Part-time Sales Associates. This a fantastic opportunity to join a strong and successful business with ambitious yet realistic growth plans. This position is responsible for achieving the sales and profit targets and report the results of your work to your Store Manager. You will work continuously on improving the service quality in the store and ensure that a store ambience is achieved in line with the corporate identity.

 

Key accountabilities

Customer satisfaction

 

This involves providing an outstanding service that will create a positive experience for the customer and generate loyalty with a happy working environment.

  • Consistently show a genuine desire to help customers
  • Establishes and promotes customer loyalty using company tools such as mailing list cards and customer books
  • Provides extra information and will go the extra mile to satisfy the customer
  • When a product is not available, always offers alternatives
  • Deals with complains in a professional manner by passing them onto their manager
Product knowledge

 

This involves an outstanding knowledge of the product reflecting on the quality of the service provided.

  • Excellent knowledge of the trends and fabrics (composition, terminology, garment care, styles etc.)
  • Maximizes the potential of the product to create sales
Drive sales

 

This involves a good knowledge of the business that will provide a growth in sales.

  • Give feedback to Store Manager about what is selling
  • Build a regular clients base
  • Is aware of the best and slow sellers to improve general sales
Requirements
  • Educations at a minimum of bachelor degree
  • Minimum of 2 years of progressively Retail experience in a luxury/contemporary brand
  • Extensive experience and ability to lead the delivery of a high level of customer service in a Brand Retailer
  • Communicate honestly, openly and constructively
  • Contribute to an inclusive culture of diverse styles and talents working toward a clear purpose
  • Demonstrate flexibility and innovation in recognizing and reacting to the changing business environment
  • You love working with international clients.
  • It is important that you speak Polish fluently. 
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych w procesie rekrutacji.


Pozostałe oferty pracy w firmie Karl Lagerfeld Retail
Etat Sprzedawca / Doradca Klienta w firmie: Karl Lagerfeld Retail miejsce pracy: Kraków 23-10-2021
Etat Sprzedawca / Doradca Klienta w firmie: Karl Lagerfeld Retail miejsce pracy: Kraków 23-09-2021

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Data dodania: 22-06-2022
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