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Junior Customer Support Specialist
Firma: Picodi miejsce pracy: Kraków
Junior Customer Support Specialist
Miejsce pracy: Kraków
Responsibilities:
- Respond to customer questions and concerns;
- Updating our Help Center;
- Verify transactions and correctly assign them to users;
- Live monitoring of our platform;
- Performing ad hoc tasks to ensure a smooth shopping experience for our customers.
Who you are:
- Motivated and willing to learn;
- You have very good communication skills in English;
- Willing to work also weekends;
- Organized and motivated to work independently;
- You are fluent in any other major language than English (Spanish, Czech, Turkish, Russian, Romanian);
- You have previously worked in a customer service centered role;
- You are passionate about Technology and E-commerce.
We offer:
- Work in an international environment;
- Access to paid e-commerce tools;
- Flexible working hours (possibility to work remotely);
- Access to internal and external training;
- Vouchers for online shops;
- Private medical insurance;
- Medicover Sport card;
- MacBook and other accessories necessary for work.
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Data dodania: 03-12-2021
Wyświetleń: 171
Wyświetleń: 171