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Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home. 

We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.

Department Overview

Motorola Solutions Finance Operations Center (F.O.C.) provides world-class finance, accounting and purchasing services to Motorola branches in Europe, Middle East, Africa, US and Latin America region. It is a dynamic environment where your ideas and input will be valued and where you will do some of the best work of your life.

The Accounts Receivable department is responsible for global cash collections, cash forecasting, billing and cash application activities. Being the biggest department in Krakow and the biggest Motorola team focused on cash we drive the overall

The Junior Accounts Receivable (AR) Specialist reports the Receivables Team Lead and is responsible for maximizing cash collections, timely billing and performing any other AR related operations with the biggest attention and care.

The person hired on this position will support transition of AR functions to Krakow, will help to move them over and stabilize.

The person will adhere to established policies, procedures, and approval authorities to ensure compliance with legal and statutory requirements to minimize loss to Motorola. In addition, the Junior Accounts Receivable Specialist will be responsible for maintaining professional relationship with Motorola customers and recognizing risks associated with managed accounts in a proactive manner.

Specifically the Junior AR Specialist will:

• Participate in transition of AR functions to Krakow / stabilize newly transitioned processes
• Monitors activity of accounts portfolio and contacts customers regarding late payments.
• Determines the appropriate method in which to collect payment against delinquent accounts and resolves customer disputes pertaining to billing and collection.
• Makes recommendations regarding the use of 3rd party assistance to collect debts.
• Assists credit analysts in setting credit limits. May also assist in the product return process
• Reviews delinquent accounts with upper management.
• Provides regular collection forecast reports to finance.
• Assists in write-offs, legal claims, and monitors customer
• bankruptcy proceedings
• Participate in billing process to make sure invoices issued timely

Please note that this is a mixed shift postion

• 0-1 year of experience in AR area or customer support
• Ability to work on mixed shift, US hours
• Demonstrated ability to support team efforts as a team member
• Ability to develop professional expertise
• Ability to enforce payment terms & collect money from customers
• Make decisions using sound judgment and consult when appropriate
• Very strong communication and interpersonal skills
• Ability to multi task & prioritize
• Excellent English
• Spanish is nice to have
• Proficient in MS Excel with basic