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Overview: 

The Specialist supports brokers and consultants located in different locations and, ultimately, to help them in the process of finding the best insurer’s option for our clients.

Duties and Responsibilities:

• Actively supporting initial population of plan information on TBS, renewal and RFP process
• Preparing documents and reports including offer analyses and costs analysis and providing them to the broker who finalize the report and chooses the recommended insurer
• Liaising with insurers to obtain the data necessary to a market review, checking insurers’ policy offers
• Establish and maintain strong relationship with the Aon brokers
• Participating actively in problem solving, managing queries and ensuring their timely resolution
• Cooperating closely with the team coordinator as well as the team and making sure all SLAs are met
• Suggesting and implementing changes to tools and documentations needed to support effective service delivery
• Deepening your knowledge with the aim of becoming an SME for certain processes
• Performing tasks assigned by your manager

Requirements:

• Understanding Broking industry
• Experience of working with German insurers would be an asset
• Proficiency in MS Office
• Very high attention to details
• Ability to identify and respond to risks
• Strong ability to think creatively
• Fluent in English and German - C1 level
• Excellent communication skills
• Understanding and applying appropriate communication style
• Able to meet tight deadlines under time pressure
• Able to prioritize tasks according to volumes
• Excellent time management and organizational skills
• Strong work ethic

We offer:

• The best medical cover on the market with free dental care
• Generous benefits package for your wellbeing (multisport cards, insurance, vouchers, and many more!)
• Stability of employment and permanent contract after trial period
• Brand new office supporting collaboration, flexibility and activity based working
• Internal career opportunities and individual development plan
• Unique workplace culture - we value openness, honesty and authenticity, so don’t expect formal dress code nor managers hidden behind closed doors
• Lots of social events, charity actions and opportunities to integrate with colleagues