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Workforce Analyst
Firma: Genpact PL miejsce pracy: Kraków
Workforce Analyst
Location:Kraków
Function: Operations
With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of a Workforce Analyst
Responsibilities
- Develop customized reporting mechanism for one of the account in HMS vertical e.g.:
- Important metric/CPI reports (team performance, daily/weekly/monthly)
- Statistic reports for analysis of process health,
- Various reports requested by client on ad-hoc
- Support Ops in driving extended analysis in scheduling, rostering, and reporting and other facets of Workforce Management to improve process efficiency
- Ensure standard methodologies across portfolio in terms of Data Management
- Leading individual assigned projects;
- Participate in calls and meetings with higher management;
- Take part in large projects according to manager assignments;
- Support decision making on the processes by compiling metrics and reporting;Support any related communication process;
- Support internal control compliance;
- Identify process gaps, provide solutions & lead implementation
- Provide analytics to Quality & Optimization teams
Qualifications
- Relevant work experience in a reporting role;
- Experience in Process Design & Diagnosis;
- Excellent Excel, PowerBI, Word and PowerPoint skills;
- Visual basic and Access database is a plus;
- Good analytical skills;
- Excellent communication skills: ability to synthesize information and present in written and verbal format;
- Self-motivated with ability to work both independently and as part of a team;
- Organized and with high focus on the details,
- Able to work simultaneously on different challenging projects and reports;
- Ability to prioritise multiple tasks and drive closure;
We offer:
- Attractive salary
- Stable job offer – employment contract
- Various trainings (initiating, soft skills)
- Possibility of development
- Benefits (Insurance, Luxmed, Multisport, additional vacation days, Lunchpass card, biking policy)
Praca Nowy Sącz
Praca Analityk Danych Kraków
Praca Tarnów
Praca małopolskie
Genpact PL
Praca Workforce Analyst
PUP Kraków
Praca Kraków
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Data dodania: 04-08-2021
Wyświetleń: 211
Wyświetleń: 211