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Etat Customer Experience Specialist with Portuguese

Firma: Stribog Games Sp. z o.o. miejsce pracy: Kraków

Stribog Games - in honour of Slavic god of fortune and wealth


Slavic mythology is especially close to our heart - it is an integral part of the history of this land. That's why we wanted to honor the name of our studio's Polish roots, at the same time delivering top-notch entertainment to players around the world. Our team is built of people, who are veterans of mobile gaming. We’re not a big corporation - just several dozen people working together like a family.

Customer Experience Specialist with Portuguese
Miejsce pracy: Kraków

We are looking for a driven Customer Experience Specialist to attract and interact with targeted virtual communities and networks gamers.

 

Responsibilities

  • Daily contact with players mainly via e-mail & social media channels
  • Performing excellent service to our players
  • Collaborate with other departments (product teams/marketing team/game artists team) to manage reputation, identify key players and coordinate actions
  • Providing translations if required
  • Constantly collaborating with other team members
  • Supporting Business Development Team

Skills

  • Fluent Portuguese
  • Good knowledge of English
  • Very good customer service skills and client-focus attitude
  • Strong time management skills
  • Strong interpersonal skills and proactive approach
  • Good knowledge of MS Office
  • Knowledge of another European language will be an asset

 

We offer

  • Variety of cooperation forms (i.e. employment contract/B2B contract)
  • Work for a stable company
  • Home Office with the possibility to work fully remotely after induction completed
  • Creative and friendly workplace atmosphere
  • Professional development opportunities thanks to numerous trainings and conferences
  • Benefits package with private health care, Multisport card, fruits at work, English lessons and many more
  • Additional bonus for cycling to work
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych w procesie rekrutacji.


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Data dodania: 18-05-2021
Wyświetleń: 273