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Inviting applications for the role of Employee Support Specialist 

Responsibilities:

• Consult and advise managers on Europe HR policies and procedures to ensure compliance and adherance with legal and administrative requirements via specific HR tools and platforms (Helpmate and Chatbot)
• Consult and advise employees on Europe HR policies and procedures to ensure compliance and adherance with legal and internal regulations via specific HR tools and platforms (Helpmate and Chatbot)
• Offer support in all type of growth or internal projects/initiatives (examples: assessment centers, due diligences etc.) 
• Conduct exit interviews for employees in notice period and provide feedback to HRBP and other interested parties
• Conduct Pulse meetings and provides feedback to HRBP and management team 
• Managing disciplinary cases for minor misconducts (examples: working schedule, employees conduct during the working hours, conduct in open space, inappropriate outfit, etc. )
• Support in drafting various documents for various HR processes (offer letters, JDs, etc.)

Qualifications

Minimum qualifications

• Fluent in English at least B2 level
• Experiance in HR department at least 6 months
• Great communication and relationship building skills
• Excellent problem-solving skills
• Ability to work independently
• Customer focused mindset

What can we offer?

• Stable job offers - employment contract
• Work from home
• Work in a multicultural and diverse environment with employees from over 30 countries
• Genpact supports professional tranings and great career development opportunities
• Free access to our award-winning learning platform
• Benefits such as Insurance, Luxmed, Multisport Lunchpass Card, additional vacation days, biking policy