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Inviting applications for the role of Accounts Receivable – Senior Process Associate - German!

We are looking for someone with deep understanding and is able to facilitate the identification and resolution of any customer disputes

Responsibilities:

• Allocating and clarifying payments
• Managing overdue payments
• Receive and resolve discrepancies (bank, business, customer contact)
• Prepare and dispatch dunning letters/statements
• Provide support to AR Team Leader and Analyst for credit control activities as required
• Month end processing and reporting requirements
• Ensuring all Associate activities are compliant to audit requirements
• Documenting all collection activity re debtors ledger
• Customer concern and follow through of issue’s re debtors ledger
• Ensure Key Metric’s are met and service is delivered to end users as expected

Qualifications:

• Very good knowledge of German, min. C1
• Communicative level of English
• Good MS Office (especially MS Excel) knowledge
• Analytical thinking and ability to learn quickly

What can we offer?:

• Attractive salary;
• Stable job offers - employment contract
• Work in a multicultural and diverse environment with employees from over 30 countries
• Genpact supports professional tranings and great career development opportunities
• Free access to our award-winning learning platform 
• Benefits such as Insurance, Luxmed, Multisport Lunchpass Card