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Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home. 

We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.

Department Overview

As part of the Global Quality Operations Organization, the team is responsible for driving the Quality Management System in EMEA for MSI. Our team is responsible for maintaining the global Integrated certification for all MSI locations for ISO 9001, 14001, 45001, 22301, & 20000.

The primary responsibility of the  ISO Integrated Management System Coordinator is to effectively and efficiently manage the Integrated Management System for our European Region. The position structures the ISO9001(QMS), ISO20000(ITIL), ISO2000(SMS), ISO22301(BCPS) compliance for each business and when there is a customer need champion the efforts to become certified as well as drive maturity level of each organization to the appropriate standard. 

Duties and Responsibilities:

• Work closely with all departments in regards to ISO implementation, issues, maintenance and improvement activities;
• Maintains a current working knowledge in regard to applicable regulation and ISO industry standards  and helps ensure MSI Policies and Procedures are reflective of these requirements.
• Organize, conduct, and assist in company-wide ISO internal audit programs from planning, implementation, report generation, corrective action issuance, verification and closure. 
• Coordinate appropriate and effective corrective and preventive (CAPA) actions in response to pertinent observations and findings from the internal / external audits, customer complaints and other internal / external non-conformances.

• Auditing experience required with ability to identify improvement opportunities in the auditing process.
• The ability to collaborate and maintain professional relationships with key work partners across the corporation..
• Highly organized, strong attention to detail, follows all tasks through to completion
• Personal and interpersonal skills, i.e., clear speaking, discreet, considerate, sensitive, and collaborative.