Ta oferta pracy została opublikowana ponad 40 dni temu i może być nieaktualna.
0
kandydatów
IT Service Specialist
Firma: Luxoft miejsce pracy: Kraków
IT Service Specialist
[online recruitment]
[online recruitment]
Location: Krakow
Reference number: VR-63741
Project Description:
You'll be working in the TOC (Technology Operations Centre) team, based in Krakow. We provide a high quality and responsive support service to the Investment Bank globally. Our key stakeholder base is very diverse and covers direct Front Office presence through to Middle/Back Office and other IT streams
Responsibilities
- act as point of contact for service transition activities within the TOC (Technology Operations Centre) Investment Bank team
- analyze application and IT infrastructure services being transitioned into production
- ensure production readiness/acceptance checks are carried out
- contribute to meetings, reporting and governance around service transition
- engage with stakeholders and challenge teams to ensure high quality services are delivered into production
- uphold and develop our service transition policies and standards
- partner and collaborate with support, incident, problem, automation, risk, IT infrastructure and application development teams in providing continuous improvement and reducing risk for services being transitioned
Skills
- a strong feeling of ownership of the production environment and management of services
- knowledge of service transition, ITIL service management framework or similar
- strong analytical, problem-solving, risk management and synthesizing skills
- a natural ability to understand, manage and solve conflicts
- a proven level of comfort and confidence facing off and interacting with senior IT and business management
- experience of Azure DevOps Boards, ServiceNow, Jira, Tableau product suites or similar
- the ability to understand technical documentation and interpret risks
- a basic understanding of application software deployment lifecycles (SDLC) and agile methodologies
- a background giving you high level technical knowledge to understand IT infrastructure including operating system, cloud, middleware, database, storage and networks
- an appreciation of risk and what can go wrong within IT
- service orientated
- highly analytical and a logical thinker
- a strong problem solver and conflict manager
- proactive in your approach to all tasks and responsibilities
- able to continuously challenge teams to improve their services
- a confident communicator and negotiator that can explain technology to a non-technical audiences
- keen to continually improve workflows, reporting and deliveries through automation and tooling
- able to interact and influence a diverse team and stakeholder base
Our offer
Career and Professional Development- International projects for clients all over the world
- Competitive salary
- Individual development plan
- Managerial Targeted Training programs
- BRIDGE Mentoring Program
- Luxoft Training Center
- Language Classes
- Self-learning online library
- Global Relocation Program
- Internal Mobility (a chance to gain experience in varied projects and technologies)
- Professional communities for knowledge-sharing (Agile, Tech, Business)
- Group Life Insurance
- Travel Insurance
- Private Healthcare (dental care, unlimited consultations of specialist physicians)
- Medical costs reimbursement for employees
- Benefit Program (Cafeteria and Multisport Card)
- LuxGood Program (a wide range of health and well-being initiatives)
- After-hours groups (sport, trips, board games, cultural activities)
- Company and Team events
- BeLux - discount offers program (banking, car leasing, other)
- Convenient locations in modern offices
Career and Professional Development
- International projects for clients all over the world
- Competitive salary
- Individual development plan
- Managerial Targeted Training programs
- BRIDGE Mentoring Program
- Luxoft Training Center
- Language Classes
- Self-learning online library
- Global Relocation Program
- Internal Mobility (a chance to gain experience in varied projects and technologies)
- Professional communities for knowledge-sharing (Agile, Tech, Business)
Well-being
- Group Life Insurance
- Travel Insurance
- Private Healthcare (dental care, unlimited consultations of specialist physicians)
- Medical costs reimbursement for employees
- Benefit Program (Cafeteria and Multisport Card)
Work-Life Balance
- LuxGood Program (a wide range of health and well-being initiatives)
- After-hours groups (sport, trips, board games, cultural activities)
- Company and Team events
- BeLux - discount offers program (banking, car leasing, other)
- Convenient locations in modern offices
Please send your CV with consent for processing your personal data for recruitment purposes using the below button
APPLY
PUP Święcice Małe
Praca Kraków
Praca Pracownik I-wszej linii wsparcia Kraków
Praca IT Service Specialist
Luxoft Poland
Pozostałe oferty pracy w firmie Luxoft










Data dodania: 24-09-2021
Wyświetleń: 216
Wyświetleń: 216