Strona główna

The aim of the role is to cooperate closely with TBS Business Analyst to develop workflow and configure system according to the needs of Krakow and the UK Broking/ Consulting team, and Product Owners. The support is also extended to carry out QA/pre-Prod testing, answer ad-hoc queries related to TBS workflow and identify and resolve system bugs.  

• Creating and developing workflow on system
• Performing QA/pre-Prod testing
• Identifying and resolving system bugs/problems
• Providing system and workflow related support to Krakow and the UK Broking teams
• Increasing the level of system and workflow knowledge to better service delivery to stakeholders
• Acting as a SME for workflow and resolving issues
• Suggesting and implementing changes to tools and documentations needed to support effective service delivery
• Participating in projects aimed at process improvement
• Ensuring process documentation is reviewed and updated on regular basis
• Actively attending / leading meetings with the team, internal clients and 3rd party stakeholders

• Advanced Excel skills
• JavaScript language knowledge/skill would be an asset
• Ability to analyze processes and identify improvements
• Ability to identify and respond to risks
• English level – C1
• Ability to lead meetings and conference calls if required
• Ability to negotiate
• Ability to manage work streams in a project
• Ability to work effectively in a project team
• Strong work ethic

• Diverse and inclusive workplace - we value openness and authenticity and believe in the power of feedback
• Flexible remote work environment 
• Employee-appreciation culture (multiple recognition programs)
• The best medical cover on the market with free dental care
• Wellbeing awareness (access to free mental health helpline, Stay-Well Day off, lectures, sports and more)
• Generous benefits package (personal accident insurance, benefit platform for vouchers and more)
• Internal career opportunities, individual development plan, professional development training and resources
• Lots of social events, charity actions and opportunities to integrate with colleagues