Ta oferta pracy została opublikowana ponad 40 dni temu i może być nieaktualna.
0

kandydatów

Etat Support Technician [online recruitment]

Firma: Playbook Engineering miejsce pracy: Kraków

Support Technician [online recruitment]
Miejsce pracy: Kraków
Company Description

Playbook Engineering offers a global betting platform that provides a service to established operators and new entrants who are looking to disrupt the industry. We have offices in London and Krakow and are a young and fast-growing company.

Support Team is responsible for analyzing, assisting and troubleshooting client requests. Support Team is also proactively monitoring all company systems and products via various monitoring tools, to be able to quickly notify Service Delivery and Development teams should a failure occur.We're looking for individuals who are willing to join a fast-paced and rapidly expanding environment, are open for new challenges and are eager to learn.All Support Technician positions are either mostly day or mostly night shifts - determined up front. Both day and night shifts are on a shift rotation schedule.

We are currently looking for individuals interested in mostly day shifts.

 

Qualifications
  • Basic knowledge of web technologies such as HTML
  • Excellent written and verbal English skills
  • Excellent attention to detail
  • High communication and interpersonal skills
  • Ability to work a flexible work schedule as needed
Responsibilities
  • Monitoring company systems and products using monitoring tools such as Zabbix, Grafana and Jenkins
  • Logging client requests using ticketing systems such as JIRA
  • Managing client requests and helping with their resolution (ensuring proper communication between internal teams)
  • Supporting clients with reported issues via email
  • Formulating resolution reports
Nice To Have
  • Experience in working with tools such as Zabbix, Grafana, Kibana, Jenkins
  • Experience in working with Wordpress CMS
  • Experience in Linux operating systems
  • Experience in working with Jira and Confluence or similar bug tracking system
  • Experience in Python
What We Offer
  • Health Care and Multisport
  • Table Soccer and Game console
  • Place for your bike 
  • Beer and pizza integrations once a month
  • Office in a convenient place- Rynek Główny 6, 31-042 Kraków
  • Company library
  • Startup atmosphere 
  • Employee referral program
Please add the following clause: I agree to the processing of my personal data for the needs necessary in the recruitment process.


Pozostałe oferty pracy w firmie Playbook Engineering
Etat Network Engineer [online recruitment] w firmie: Playbook Engineering miejsce pracy: Kraków 20-05-2022
Etat Product Owner w firmie: Playbook Engineering miejsce pracy: Kraków 15-05-2022
Etat Frontend Developer - React/React Native [online recruitment] w firmie: Playbook Engineering miejsce pracy: Kraków 20-04-2022
Etat Network Engineer [online recruitment] w firmie: Playbook Engineering miejsce pracy: Kraków 20-04-2022
Etat Product Owner w firmie: Playbook Engineering miejsce pracy: Kraków 15-04-2022

« Powrót do strony kategorii
Czy ta oferta pracy jest nieaktualna? Powiadom nas!   
Poleć ofertę pracy
Data dodania: 05-11-2021
Wyświetleń: 179